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You may be just the right candidate for this or other roles.Īmerican Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. Mattel is an Affirmative Action/Equal Opportunity Employerĭon’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Ability to work a flexible schedule including nights, weekends and holidays.Constant standing and walking and exposure to a loud working environment. May be required to perform diverse physical tasks, including some heavy lifting (approximately 30 – 50 pounds), transporting full trays and bus tubs that weigh up to 30 pounds.Must enjoy public speaking, children, and possess a warm and friendly demeanor.Good verbal and communication skills are required.Current ServeSafe certification, preferred.Experience working with children, preferred.One to two years’ experience in a high-volume, fine-casual dining or related restaurant, preferred.Minimum of 6 months’ work experience in customer relations, parties or events.

Assist as needed with the retail side of business including Retail Sales, Customer Service, Doll Hair/Salon, Programs/Events, and Personal Shopping.Takes the initiative to train, teach and assist teammates, including providing assistance to various areas of the restaurant, when needed.Has thorough knowledge of the InfoGenesis system and ensures transactions are completed according to company policy.Assigns and complete daily tasks and side work assignments for FOH and BOH areas in a consistent and timely manner.Has knowledge and understanding of local and state health sanitation laws and follows food and workplace safety guidelines.Maintain on-going party communications with staff, management, and the Retail Sales and Services department.

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Executes events to AG standards, including games, crafts, hair styling and skin care of dolls.Ensure customer satisfaction by providing an exceptional party experience and oversee resolution of customer service issues and requests in a gracious manner.Work with external vendors and place product orders in a timely manner. Meets sales goals and budgetary guidelines.This includes communications with the customer prior to the event creating and maintaining a pleasant ambiance in the dining room and party rooms working with the party team to greet and seat guests in a timely manner, share store and event information with guests, take and deliver beverage and food orders, upsell, service the party throughout the event prepare desserts and to-go transactions, deliver and process checks, bus and reset tables, daily clean up, and restocking of supplies. Achieves and delivers timely steps of party execution, and positive indicators on Customer Comment Cards.

If you have experience in customer relations, event planning and execution, or parties, and have the ability to perform multiple tasks simultaneously in high-pressure, fast-paced environment while maintaining a positive attitude, we want to hear from you. This position will be working one-on-one with party guests to create a magical event through superior communication and organization according to AG specifications. The Opportunity: The American Girl San Francisco Bay Area retail store and bistro is looking for a dynamic individual for the Part-Time Party Planner/ Party Host position to deliver all aspects of a premier party experience in conjunction with our Bistro. The Team: The Part-Time Party Planner/ Party Host is a part of the American Girl San Francisco Bay Area retail store bistro team. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day.

We create innovative products and experiences that inspire, entertain and develop children through play. CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future.

Party planner jobs